Search consumer rights, scams, fraud, calls, texts, voicemail, credit, identity theft, debt collectors, banking disputes, subscriptions, refunds, housing, data removal and complaint resources.
Open a result for the full resource: rights, what it means, what to save, what to do first, what not to do, where to report and Defentra/Elite action options.
What to do when a travel booking site, hotel, airline, cruise, rental car company or tour provider refuses a refund.
Travel refund rights depend on the provider, booking platform, cancellation reason, terms, payment method and travel-specific rules.
What to know when an airline cancels, significantly changes or delays a flight and you do not accept the alternative offered.
DOT rules require prompt refunds in certain airline cancellation or significant change situations when the consumer does not accept alternative transportation, travel credits, vouchers or other compensation.
What to save when a hotel, resort, vacation rental or booking site adds surprise fees or refuses a refund.
Lodging disputes depend on booking terms, fee disclosure, cancellation policy, payment method, platform rules and state/local consumer rules.
When a situation needs more than reading, use Defentra to scan, check, document and preserve evidence. For qualifying issues, Elite support can help organize the next steps.
This Resource Center is educational and organizational. It is not legal advice, financial advice or a guarantee of any outcome. Rights, remedies, deadlines and reporting paths can vary by state, account type, contract, agency rules and case facts.
